Facilities Manager

SUMMARY:
As part of a new line of business for our client, we are developing means and methods by which facilities, systems and assets are managed throughout their lifecycle.
Responsibilities
• Responsible for performance of team of technicians over multiple shifts or a large scale facility to perform maintenance and repair on client equipment and facilities systems.
• Establish and maintain a safety-first culture by promoting and driving safe work practices timely training, best practices as well as delivering rewards and recognitions to promote safe behavior.
• Drive performance as measured by client’s Key Performance Indicators
• Establish relationships with client Site Leads, business partners such as EHS leads and FM clientele to establish trust and credibility in the delivery of IFM services
• Resolve FM issues at sites under purview, escalating when needed
• Provide engineering guidance to Technician s as needed to ensure operations are aligned with site and portfolio goals and values
• Develop and manage operating expense budgets for relevant sites including monthly variance reports
• Initiate purchase order requests for goods and services for sites within responsibility
• Manage subcontractors and suppliers to deliver goods and services against contracts and expectations
• Administer training to ensure compliance, readiness and competency of staff
• Drive and promote safety culture within portfolio including subcontractors, suppliers and visitors
• Work with Regional Manager to oversee the delivery of maintenance and repair services.
• Ensure client satisfaction with delivery of Facility Management services and provide a lead role in monitoring and increasing customer satisfaction.
• Act as point of contact with site occupants, property management/ Landlords to coordinate FM activities and ensure client needs are met
• Support the Regional Manager in the implementation of short and long-term projects for the client as requested.
• Assist in the development and implementation of the annual account plan as identified by the Account Director. Leadership/ employee management
• Develop a strong collaborative team-based environment.
• Ensure compliance with JLL minimum operational audit and safety standards
• Assist in the development and management of the detailed, zero-based annual operating budgets
• Import JLL best practices in the interest of exceeding client goals and expectations
• Collaborate with account Sourcing team on national and regional sourcing opportunities to define scope, coordinate supplier walk-through, and manage national and regional supplier performance at property level.
Skills/ Qualifications
• Minimum eight years’ experience with managing teams of 10 or more, budget responsibilities, supplier management, problem solving, and client/ customer relations.
• Must have solid knowledge of building/ mechanical, electrical systems (MEP)
• Experience required using CMMS systems and reporting
• Demonstrated communication skills written and verbal including negotiation and conflict resolution
• Must have strong computer skills, including MS Excel, Word and Office
• Strong organizational skills
• Ability to align, motivate and lead a team including creating accountability
• Bachelor’s degree or equivalent work experience in Facilities Management or property management preferred