Store Manager

Wet Seal - Tukwila, Washington

• Creates an outstanding sales and customer service environment
• Strives for sales excellence and results
• Sets and evaluates weekly, monthly and seasonal goals for staff
• Works with customers and models excellent customer service skills and floor supervision     skills
• Assesses store morale, monitor and praise positive associate performance and resolves and documents performance issues promptly

• Networks in industry to recruit and hire high quality management and sales-oriented Associates (stays abreast of competition)
• Insures adequate staff is available to meet business needs – schedules accordingly
• Follows company criteria for properly hiring, reviewing, coaching and promoting Sales Associates, Assistant Managers and Co-Managers
• Administers company personnel programs including appropriate performance reviews, compensation and employment records
• Insures Associates are trained on product knowledge, selling skills and customer service
• Documents employee performance in timely manner
• Creates enthusiasm and excitement within store to motivate high performance teams

• Protects store payroll by adhering to wage cost guidelines
• Controls company assets, i.e. key control, loss prevention measures, inventory and company standards of conduct
• Strives for 100% accuracy and compliance in: cash, inventory, fixtures and property

• Executes floor-set and promotional directives; implements visual merchandising 
• Supervises the overall cleanliness and organization of the sales floor and backroom
• Understands, supports and complies with all company policies and procedures

• Handles other duties as assigned by the District Director and Regional Director
• Attends store meetings
• Adheres to company guidelines of dependability, including attendance requirements

• Must be minimum of 20 years of age
• Minimum of two years retail Store Management position / experience in women’s apparel (or related field)
• Knowledge of applicable Wage & Hour laws
• Ability to work flexible schedule including nights and weekends
• Must have and maintain reliable transportation to get to/from work and perform daily trips to bank

• High School graduate or equivalent

• English
• Ability to speak and understand Spanish is preferred in some stores

• High School math proficiency (i.e., ability to add, subtract, complex multiplication, division, calculate percents for completion of ledgers, bank deposits and schedules
• Basic math skills for purchase, payment transactions and bank deposits

• Knowledge of current fashion trends and styles
• Appreciation and demonstration of an overall finished fashion look

• Strong verbal and communication skills
• Strong observation skills – identifying and assessing customer and employee behavior, reactions, floor awareness, etc.
• Ability to retain and utilize data, i.e., names, merchandise, information, policies and procedures

• Ability to operate computer/cash register
• Standing, walking, bending, squatting and or twisting
• Simple grasping, pushing, lifting and or carrying things with right/left hand which weigh 3-15 pounds
• Reaching above or below shoulder level
• Climbing ladders 6-12 feet
• Hearing music played at an intermediate level

• Ability to create a quality working environment that will encourage others to develop and excel
• Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals

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Posted: 30+ days ago

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