Facility Manager

SUMMARY OF POSITION:

The basic purpose of this position is to contribute to the Region(s) performance and sales growth by managing and leading all aspects of facility operations to service customer demands.  The Facility Manager ensures that service level performance, production, quality standards and financial goals are being met or exceeded. The Manager is responsible for hiring, training and developing facility employees and for ensuring adherence to policies and procedures.

• Develop and implement Facility market plan based on market conditions, Facility mission and financial/budget objectives
• Conduct periodic market research studies to assist in developing marketing plans and strategies for the Facility to include make outside sales calls to support the market development plan
• Ensure wholesale customers are serviced appropriately to meet their expectations
• Partner and support sales rep selling activities
• Handle customer complaints
• Ensure all transactions are handled properly through the computer operating system
• Ensure all customer orders are accurately prepared and records maintained
• Ensure orders are delivered to customers in a timely manner
• Manage the merchandising of the Facility according to district or company guidelines, including monthly promotional package, sales floor displays, etc; maintain facility inventory levels to maximize sales and inventory turns
• Conduct physical inventory
• Ensure that the Facility is properly equipped and maintained to support the marketing plan
• Ensure safety, loss prevention and security practices are followed according to policy and correct or report non-compliance
• Ensure policies and procedures for handling hazardous material, as outlined in the Work Safe Manual, are implemented appropriately and reported promptly as required
• Assist in providing necessary input for development of annual budget and perform/direct review of all management/financial reports and respond/resolve problems as necessary
• Determine staffing needs, recruit Facility employees accordingly with proper approval, and establish work schedules as appropriate
• Ensure that Facility staff performs at a level appropriate to meet Facility objectives by clearly communicating assignments and expectations, conducting performance appraisals and administering discipline as required
• Manage the Facility within the guidelines of ISO 9002 requirements which includes reviewing quality systems, conducting quality audits and maintaining and reviewing quality control records and reports

BASIC QUALIFICATIONS:

• High school education or equivalent is required
• Ability to work all scheduled hours as needed is required
• Must have a valid driver's license; appropriate insurance as defined by Corporate Policy must be obtained by employee if usage of the employee's personal vehicle is required. 
• Must be legally authorized to work in country of employment without sponsorship for employment visa status.
• Must be able to retrieve material from shelves  and lift and carry up to 50 lbs. frequently and up to 100 lbs. on occasion. 
• Employee must be able to operate a computer and communicate via the telephone.
• Employee is required to tint paint and therefore, must be able to distinguish one or more chromatic colors.
• Employee must be able to tolerate non-toxic paint odors and be able to wear a respirator as required.

PREFERRED QUALIFICATIONS:

• Bachelor's degree in business-related field preferred.
• Some sales experience in coatings or related field is preferred.